Why Customers Crave Consistency
Everybody craves consistency. Sure, we like to be wowed and surprised periodically. But we don't want to be underwhelmed. One of my favorite things to do as a lover of food is to try new restaurants. I have my own proprietary algorithm for determining where to dine...
Quickly Setting up a Temporary Resource to be Impactful
We have all been in a place where we need help quickly. We ask and plead for permission for a new resource. And finally, we get permission to get an additional resource. Voila – Mr. or Mrs. “Awesome Temp” shows up and they are ready. But as ready as you thought you...
5 Ways to Deal with Conflict in Work Relationships
Have you ever found yourself in the midst of an uncomfortable situation at work? Maybe a coworker didn’t complete a project on time. Or maybe someone used one of your ideas and passed it off as their own. Whatever the situation, work conflicts happen. As much as we...
Onboarding & Offboarding
Whenever I would start a new role, my husband's guidance would be: “Start how you plan to finish.” He knew my tendencies to start something full-court press (or giving it 110%) and then wonder why people were surprised six months in when I decided to leave the office...
Why You Should Stick to the Basics and Forget the Complex
You probably already know way more than you need to know to make some big improvements in your life. Mastering the basics is all you probably need to greatly enhance your health, fitness, relationships, finances, and career. Few people really need to move beyond the...
Defining Your Success Muscle
I am consistently on a journey to get in better shape physically. I didn't participate in sports as a young person; athleticism does not come naturally to me. Until my early 20s, my main fitness goal was to have enough stamina to stay on the dance floor! In the past 4...
Management by Delegation vs. Abdication
When it comes to managing teams, it’s important to understand that how you choose to manage can make a huge difference in how your team responds, executes, and grows. There are two types of managers out there: those who delegate and those who abdicate. Well, what’s...
We didn’t meet our project expectations – now what?
Typically, we can sense when things are not trending well - just like we can feel when things are going well. Everyone loves when things are clicking and going better than expected. But, I can’t think of one person who likes to be surprised with bad news. Learning...
What can you really control?
We often get caught up in worrying about what we can and cannot control in the world of business. These thoughts can lead to us feeling overwhelmed and stressed if we aren’t careful. As much as we want to have control over every single aspect of our businesses, the...