Solving Process Problems

For Businesses and IT Departments
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What services do you offer?

Does your company…

Need help solving complex process and performance problems?

Struggle to identify the root cause of challenges within the business?

Need specific action plans with clear goals to address performance issues?

Need help delivering new technology?

If you answered YES to any of these questions, our team can help!

Our Approach to Coaching

After identifying the root cause of the process and performance issues within your organization, we equip your team with tailored action plans, Lean Six Sigma, project management principles, and clear objectives to achieve long-lasting results. Coaching and training is then paired with individual coaching sessions for up to 90 days following.

Our Approach to Consulting

Our Diagnostics service is meant to provide a thorough audit of the process issues that are hindering your team. These include processes that do not support an optimal customer experience, at-risk processes, service improvement opportunities, and more.

Our Approach to Project Management

We take the time to fully understand the scope of the projects within your organization and where there may be areas of opportunity. Following this audit, we provide your team with specific high-quality objectives that are relevant, timely, and within budget.

Our Approach to Training

Our training is designed to clearly identify challenges and opportunities within your organization. We work to uncover the root causes of the problems and offer detailed action items that are guaranteed to resolve process and performance issues.

See what our clients are saying about us…

Yuquan is an exceptional OPEX consultant. She is a great facilitator, coach, mentor, and business professional. Her approach is comprised of subject-matter expertise, finesse, and great people skills.
Deborah Hawkes

CAN Community Health

Yuquan was my Six Sigma Green Belt mentor at Change Healthcare. I credit her for acquiring my Green Belt and making a significant savings in excess of $135,500 per year. Her skills impressed this ‘seasoned’ project manager.
Onis (Sonny) Jordan

PMP, CSM, Green Belt