Nina Bradley, Lean Consultant
United States Navy veteran, Nina Bradley, possesses a cumulative 15 years of experience within a variety of roles , possesses a keen sense of organization, strong analytical skills and superior customer service. Specializing in Healthcare Technology and Process...
Building Team Connections in 2022
It's fair to think that work is work... because it is. But, I also think that work is about fellowship. I think that work is about relationships. And I think work can be fun. Being connected as a team - human to human - makes work feel more fulfilling. You would think...
Working with Outsourced Providers
One of the most empowering decisions you can make in your business is the decision to outsource tasks. We enjoy outsourcing those things that we are either not good at or just have no time to do in our businesses. We have to sit down and identify our strengths and...
Detaching from the Outcome
Many, many years ago, I started reading Conversations with God by Neale Donald Walsch. I was really excited about reading it until I bumped into the concept of detaching from the outcome in the first ten pages or so. I couldn’t fathom a world where I should detach...
Which of the Lean Wastes Cause You The Most Pain
In the world of Lean Six Sigma, we aim to remove wastes from processes. Wastes are considered any action or step that does not add value to the customer. In other words, waste is any process that the customer does not want to pay for. For example, what if your...
Why Customers Crave Consistency
Everybody craves consistency. Sure, we like to be wowed and surprised periodically. But we don't want to be underwhelmed. One of my favorite things to do as a lover of food is to try new restaurants. I have my own proprietary algorithm for determining where to dine...
Quickly Setting up a Temporary Resource to be Impactful
We have all been in a place where we need help quickly. We ask and plead for permission for a new resource. And finally, we get permission to get an additional resource. Voila – Mr. or Mrs. “Awesome Temp” shows up and they are ready. But as ready as you thought you...
5 Ways to Deal with Conflict in Work Relationships
Have you ever found yourself in the midst of an uncomfortable situation at work? Maybe a coworker didn’t complete a project on time. Or maybe someone used one of your ideas and passed it off as their own. Whatever the situation, work conflicts happen. As much as we...
Onboarding & Offboarding
Whenever I would start a new role, my husband's guidance would be: “Start how you plan to finish.” He knew my tendencies to start something full-court press (or giving it 110%) and then wonder why people were surprised six months in when I decided to leave the office...